# TempGuard by AEBISS — Full Content > Remote IoT temperature monitoring and alerting for pharmacies, laboratories, cold chains, food & beverage, and data centres. Built by AEBISS, Sharjah, UAE. Installed with the UAE Ministry of Health and Prevention since 2016. --- ## The product TempGuard is a single all-in-one IoT device with a built-in SIM card. It streams real-time temperature readings to a secure cloud dashboard and native mobile apps (iOS and Android). When a reading breaches a user-defined threshold, it dispatches alerts across five channels simultaneously: phone call, SMS, WhatsApp, email, and mobile push. Mains-powered with battery backup so monitoring continues during outages. --- ## Key facts - Accuracy: less than 1% error rate - Alert channels: phone call, SMS, WhatsApp, email, mobile push notification - Connectivity: built-in SIM (GSM) — no gateway, no hub, no extra wiring - Power: mains + battery backup (no silent gaps during outages) - Access model: multi-tenant, multi-site, multi-device, role-based; tenant admins set device and site visibility per user - Deployed with: UAE Ministry of Health and Prevention (MoHAP) since 2016 - Built by: AEBISS, Sharjah, UAE --- ## How it works ### Step 1 — Sense Place TempGuard devices in refrigerators, freezers, cold rooms or anywhere temperature matters. Sensors read continuously with less than a 1% error rate. ### Step 2 — Visualise Every reading streams into a secure web dashboard — and into the iOS and Android apps — for real-time and historical analysis. Configure thresholds, review charts, and export reports from any device. ### Step 3 — Alert When readings drift out of range, TempGuard contacts the right people across every channel — phone call, SMS, WhatsApp, email, and push notification — so corrective action happens immediately. --- ## Platform features 1. Real-time monitoring — continuous readings, < 1% error rate 2. Multi-channel alerts — call, SMS, WhatsApp, email, push; configurable per recipient and role 3. Web dashboard & mobile app — live data, threshold config, historical reports, CSV export 4. REST API & webhooks — integrates with ERP, BMS, incident management, and data lakes 5. Battery backup — monitoring and alerting continue uninterrupted during power outages 6. Configurable thresholds — per device, per zone, per product category 7. Role-based access — read-only and admin roles; tenant admins scope device and site visibility per user --- ## Hardware — what's in the box 1. TempGuard device — the all-in-one monitor with built-in SIM, GSM dialer, and battery backup 2. Temperature probe — sealed, wired probe placed inside the fridge, freezer, or cold room 3. Dashboard & mobile app — secure access from the web or the TempGuard app for iOS and Android 4. Setup in minutes — plug in power, place the probe, add recipients — that's it ### Device specifications - Connectivity: Built-in SIM (GSM) - Error rate: < 1% - Alert channels: Call · SMS · WhatsApp · Email · Push - Power: Mains + battery backup - Probe: Wired temperature probe - Config: Web dashboard --- ## Mobile apps - iOS: https://apps.apple.com/us/app/tempguard-by-aebiss/id6761651781 - Android: https://play.google.com/store/apps/details?id=com.aebiss.tempguard --- ## Plans ### Pilot — Free - 30 days, 1 device - Hardware on loan, full setup support - All 5 alert channels active - Dashboard & mobile app access - Onboarding call + training - No contract, no obligation ### Standard (most popular) - Up to 50 devices, multiple sites - Per-device monthly fee; volume discounts available - SIM + cloud + storage included - Everything in Pilot, plus: - Multi-user, multiple sites - Tenant admin controls device visibility & access - Historical reports & CSV export - Email support, next-business-day ### Enterprise - Multi-site, unlimited devices - Custom quote scoped to your deployment - Everything in Standard, plus: - Custom sensor integrations (humidity, CO₂, door, power) - REST API access & ERP/BMS connectors - Named engineering point of contact - Priority response & written SLA --- ## Industries served 1. Healthcare & pharmaceuticals 2. Food & beverage 3. Logistics & supply chain 4. Research & laboratories 5. Cold storage 6. Server rooms & data centres --- ## Compliance & standards ### GDP / GSP / GMP (Pharmaceutical) Cold-chain logging designed to support the documentation requirements of GDP, GSP, and GMP workflows. ### HACCP (Food safety) Continuous CCP monitoring with time-stamped records and breach evidence. ### ISO 9001 (Quality) Auditable process data and corrective-action workflows baked into every alert. ### MoHAP (UAE Health) In live use with the UAE Ministry of Health and Prevention since 2016. --- ## Security & trust - Encryption: TLS 1.3 in transit. AES-256 at rest. - Data residency: Temporarily in EU West (Frankfurt) due to regional disruption; intended to return to UAE-region primary hosting. Enterprise on-premise available. - Access control: Role-based, audit-logged. Tenant admins control which devices and sites each user can see. - Data ownership: Export to CSV or via API at any time. Customer data is never sold, shared, or analysed for third-party purposes. - Compliance certifications: GDPR · UAE PDPL · DPA available - Uptime target: 99.9% --- ## Frequently asked questions **How does TempGuard help my business?** TempGuard keeps temperatures within your required range — critical for product quality, safety, and regulatory compliance. It saves time and manpower by automating temperature logging and sends immediate notifications to responsible personnel, enabling proactive management. **How does TempGuard alert me when temperature is out of range?** TempGuard reaches you across five channels — phone call, SMS, WhatsApp, email, and push notification — the moment a reading moves outside your user-defined range. Configure which recipients get which channels. **How accurate is TempGuard?** TempGuard delivers highly accurate, real-time monitoring with less than a 1% error rate. **Can I monitor remotely and from multiple sites?** Yes. The web dashboard and the TempGuard mobile apps for iOS and Android let you monitor and adjust settings from anywhere, across as many devices and locations as you operate. **Is there a mobile app?** Yes — TempGuard has native apps for iOS and Android. You get real-time readings, alerts, and full threshold configuration from your phone, with the same multi-site and role-based controls as the web dashboard. **What happens during a power outage?** A robust backup battery ensures monitoring and alerting continue without interruption, even when mains power is lost. **Which industries use TempGuard?** Healthcare and pharmaceuticals, food & beverage, logistics and supply chain, research and laboratories, cold storage, server rooms and data centres. **Can I customise or add other sensors?** Yes — in addition to temperature, TempGuard can integrate additional sensors (humidity, door contacts, CO₂, power, and more) depending on what's available and what your facility needs. **Can TempGuard integrate with our existing systems?** Yes. TempGuard exposes a REST API for fleet, device, and threshold management, plus outbound webhooks that fire on every breach, recovery, and configuration change. Custom connectors are available under the Enterprise plan. **How does user access control work?** TempGuard has two main account types: read-only accounts (view live readings, history, and reports) and tenant admin accounts (full control). Tenant admins can invite users, assign roles, and control exactly which sites and devices each person can see. All access is audit-logged. --- ## Contact - Email: info@aebiss.com - Sales: sales@aebiss.com - Phone / WhatsApp: +971 50 366 5265 (https://wa.me/+971503665265) - Website: https://www.tempguard.ae/ - Company: https://aebiss.com - Instagram: https://www.instagram.com/aebiss/ - X / Twitter: https://x.com/aebiss - Facebook: https://www.facebook.com/aebissinc - LinkedIn: https://linkedin.com/company/aebiss - Location: Sharjah, UAE --- ## Pages - [Home — English](https://www.tempguard.ae/) - [Home — Arabic](https://www.tempguard.ae/ar.html) - [Privacy policy — English](https://www.tempguard.ae/privacy.html) - [Privacy policy — Arabic](https://www.tempguard.ae/ar/privacy.html) - [Terms of service — English](https://www.tempguard.ae/terms.html) - [Terms of service — Arabic](https://www.tempguard.ae/ar/terms.html)