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A probe in the fridge, a device on the wall.
Each unit gets a sealed probe placed inside it, wired back to a TempGuard device mounted outside. The device carries its own SIM, so it goes online the moment it is powered and needs nothing from your clinic network or your IT provider.
You set the range each unit has to hold, name the people who should hear about a breach, and that is the install. A 2–8 °C vaccine fridge, a 15–25 °C ambient store and a ward medication cupboard can each carry their own thresholds and their own recipients.
Between -10 °C and +85 °C the sensor reads to within ±0.5 °C, which covers the whole of refrigerated and ambient pharmaceutical storage. The operating range runs from -55 °C to +125 °C, so freezers are covered too.
The paper log, replaced by a record that keeps itself.
Twice-daily manual checks have two problems. They miss everything that happens in between, and they rely on somebody being in the building. A fridge that fails on Thursday night is discovered on Friday morning.
- Continuous readings
- Every unit, around the clock, each reading timestamped by the server rather than by the device.
- All four channels
- A breach dispatches a phone call, WhatsApp, email and mobile push together, to the people you named for that site.
- Escalation
- If nobody acknowledges within 60 minutes it escalates, and the absence of a response is itself part of the record.
- Attribution
- Who acknowledged, who resolved, and when. An inspector asking "what did you do about it" gets an answer with a name on it.
- Nothing can be rewritten
- A stored reading cannot be edited or deleted by any account, including ours. The database refuses the write.
- Audit pack
- One export for whatever period you are asked about: readings, alerts and the change log as CSV, plus a calibration register and summary as PDF.
Where it goes in practice.
- Vaccine fridges
- The classic 2–8 °C unit, where a single unnoticed excursion can write off the entire contents.
- Dispensary chillers
- Insulins, biologics and anything else the label puts in the cold chain, often in the busiest and most-opened unit in the building.
- Ward medication stores
- Distributed across floors, rarely visited by the same person twice, and easy to lose track of on a single site log.
- Dental & aesthetic clinics
- Anaesthetics, botulinum toxin and injectables sit in the same 2–8 °C band and are held under prescription-only rules. A small clinic with one fridge has the same exposure per unit as a hospital, with nobody on site overnight.
- Veterinary practices
- Vaccines, biologics and medicines held in the same 2–8 °C band as human stock. A different authority regulates the practice, but the fridge and the evidence it has to produce are the same.
- Blood bank refrigeration
- Tight bands, high consequence, and a setting where continuous evidence is expected rather than appreciated.
- Multi-site groups
- One dashboard across every branch, with each user scoped to the sites and devices they should see. Pharmacy chains, clinic groups and hospital networks run from a single account.
The cold chain, and the record behind it.
Pharmaceutical storage runs on bands that are the same worldwide, and TempGuard holds each unit to whichever one applies to it:
- Refrigerated
- 2 °C to 8 °C. The universal cold chain band: vaccines, insulins, biologics and most of what a dispensary chiller holds.
- Controlled ambient
- Typically 15 °C to 25 °C. The range most product labels specify for room-temperature storage.
- Frozen
- At or below -18 °C, where a product calls for it.
The setpoint comes from the product label, and the evidence expectations come from whoever licenses your facility. You set the range each unit has to hold and the people who should hear about it.
What storage practice generally asks for
Pharmaceutical storage guidance is consistent about the shape of the evidence, whichever jurisdiction it comes from:
- Conditions monitored and recorded
- Not a reading at a moment, but the whole period the stock was held, available on request rather than reconstructed.
- Records kept and reviewable
- Exported for any date range as CSV or PDF, in one action.
- Excursions with duration and depth
- How far out and for how long, which is what an impact assessment needs.
- Corrective action, attributed
- Who was alerted, who acknowledged, who resolved, and when.
- Devices calibrated and tracked
- Each unit carries a calibration date and expiry, reported as valid, expiring or expired, so a lapsed device surfaces before an inspector finds it.
- A record that cannot be adjusted
- A stored reading cannot be edited or deleted by any account, including ours.
The figures above are how pharmaceutical storage is generally run. They are not a statement of what the law requires of you. Requirements differ by emirate, by country, by licence type and by the authority you are registered with, and they change.
Your licensing authority, your inspector and your own quality team decide what applies to your facility. If you need the specifics, ask them directly rather than relying on any vendor's website, including ours.
If you need something specific that we do not produce today, tell us and we will scope it.